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Billing Options

Payment Options

 

In Person

  • You may pay in person at our district offices located in Brownsville, Jackson, Covington, Henderson, and Atoka.
  • Our member service representatives will be glad to assist you with other services as well.
  • You may also pay after hours by using the Kiosk Bill Pay machine in Brownsville, Jackson, Covington, Henderson or Atoka, 24 hours a day, 7 days a week. (There is no minimum payment and no fee for paying via Kiosk)
  • We also have a limited customer service center at Pinner’s Farm and Garden in Whiteville.

 

Online

  • Click on HERE to pay right now via our secure website.

 

By Phone

  • 1-855-782-7864

 

By Mail

  • We gladly accept payment by mail.
  • Be certain to allow 5 to 7 days for postal delivery.
  • To insure accurate processing, please detach and return the lower portion of your bill.
  • Payment must be received on or before the due date to avoid a late fee.
  • MAIL PAYMENTS TO:

    STEMC

    P O Box 55360

    Little Rock, AR  72215

 

 

Bank Draft

  • Visit any local office to set up payment by bank draft.
  • After enrolling in this program, your bill will be paid automatically each month by your bank.
  • You will receive a memorandum bill stating showing the amount that will be deducted from you account.
  • Click here to download a Bank Draft Application.

 

 

Billing Option

 

Levelized Billing

  • Provides a way to guard against large fluctuations in your monthly electric bill without ever having to play "catch-up" at the end of the year.
  • Your monthly bill becomes a rolling average of your electric usage for the most recent 13 months.
  • The amount due will vary from month to month.
  • Your bill will never increase more than 20% from the previous month.
  • May be used for any account regardless of payment method and is available for any residential member with a a good pay rating.
  • Click here for Levelized Billing Application.

 

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