Report an Outage

Want up-to-date information about outages?

How do I sign up? It's easy!

Text "STEMC" to 888-440-1990.


The number used must be listed as the primary contact on your STEMC account. Need to confirm your information? Call your local office to verify.

Once signed up, use these keywords to interact with the outage texting service.

  • OUT - Text "OUT" to 888-440-1990 to report an outage.
  • STATUS - Text" STATUS" to 888-440-1990 for more information about an outage.
  • HELP - Text "HELP" to 888-440-1990 for assistance with the outage texting service.
  • QUIT - Text "QUIT" to 888-440-1990 to opt out of future texts.

For ease of use, save the outage hotline number, 888-440-1990, as a contact under "STEMC Outage."