Call to Report an Outage
To report an outage call
Text to Report an outage
To report an outage at your address simply
Text OUT to 888-440-1990
STEMC will communicate that the outage is received and send a link to our outage map.
Update your phone number
Whether you report outages via phone call or text it is very important to make sure STEMC has a valid cell phone number on your account.
To update, please call your local STEMC office.
The system will update overnight & you may opt-in to the outage texting notification system the following day.