Saving you from Headaches and Hazards
The time is here. It’s practically summer and you have plans to better the outside of your home. Maybe you are considering putting in a new pool, a new mailbox or maybe even some new flowering trees. Whatever the project might be — you need to call 811 before digging any holes. This simple, initial, important and free safety step will save you from headaches and hazards.
Calling 811 keeps people safe. Plain and simple, calling 811 before digging helps prevent serious injuries or worse. Underground electric, gas and communication lines aren’t always obvious. Hitting one could lead to electric shock, explosions or other life-threatening situations — all that could be prevented by one quick call.
Calling 811 protects critical infrastructure and prevents outages. Damaging underground utilities can knock out power, internet or gas for the entire neighborhood. Giving 811 a call before starting any projects helps keep the lights on and essential services running for everyone.
Calling 811 saves time, money and frustration. Hitting a buried line could lead to costly repairs, project delays and potential fines. Dialing 811 is free, easy and can keep a job on track without unexpected and expensive setbacks.
Tennessee 811 is a nonprofit organization that helps homeowners and contractors locate underground utility lines so that digging can proceed safely. With one call, you can notify the owners of various underground utility lines who, within a few days, will mark the locations of the lines. Calling is required by law. If you dig without calling and damage utility lines, fines can be assessed and repair costs will come out of your pocket.
Keep in mind that private utility lines will not be covered by a call to Tennessee 811. Examples of private lines are water and sewer lines that run from your meter to your house. You might need to contact your local or city government, tax assessor or registrar of deeds to help locate these lines. Also not covered are customer-owned lines such as those for invisible fencing, outdoor lighting and irrigation. Tennessee 811 maintains a list of private locators. For a fee, these professionals can help you locate these underground lines.
Tennessee 811’s call center is open 24 hours a day, 365 days a year by calling 811 or 1-800-351-1111 or via an online e-ticket program at tenn811.com. The website also has an FAQ section to answer more specific questions about the process and what to expect.